Numa Rai
Certified Teaching Professional
Numa Rai is an accomplished and multilingual cabin crew professional with over 15 years of experience in the aviation industry, currently serving as a Cabin Manager at Etihad Airways. Since joining Etihad in 2008, she has consistently demonstrated exceptional leadership, a strong commitment to safety, and unparalleled customer service skills. Her current role involves ensuring the highest standards of safety and service onboard, fostering a seamless and enjoyable travel experience for passengers.
Before her tenure at Etihad, Numa worked with Qatar Airways, where she honed her expertise in premium cabin services, safety protocols, and passenger care. She excelled in handling diverse responsibilities, from supervising unaccompanied minors to addressing passenger concerns with professionalism and empathy. Her fluency in English, Hindi, Nepali, and basic Arabic has enabled her to communicate effectively with passengers and colleagues from various cultural backgrounds, further enhancing the customer experience.
Numa's academic credentials include a diploma and advanced certifications from the University of Cambridge International, reflecting her dedication to professional growth. She is trained in first aid, CPR, AED, and aviation security, and holds aircraft ratings for a wide range of aircraft, including the A320, A330, A340, B777, B787, and A380. These qualifications have equipped her to handle challenging situations with confidence and precision, ensuring passenger safety and comfort.
Beyond her aviation career, Numa has actively contributed to community initiatives, serving as an ambassador for the Rotary Club in Nepal and participating in cancer relief efforts. Her ability to connect with people, both in her professional and personal endeavors, underscores her empathetic and service-oriented nature.
As she now aspires to join Riyadh Airways, Numa brings a wealth of experience, an unwavering commitment to excellence, and a passion for delivering world-class service. Her leadership abilities, cultural adaptability, and dedication to enhancing passenger journeys make her an exceptional candidate for any role within the aviation industry.
